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Discussion topic: Ps5 wont connect

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Avatar for MrsBut
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This message was authored by: MrsBut

Message posted on ‎16 Jul 2026 02:14 PM

Ps5 wont connect

Message on ps5 is 'cabt connect to netwrk the ps5 doesn't support ipv6 only networks, select a network that supports ipv4" We had full fibre installed yesterday and now cannot connect to ps5 which is vital
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎16 Jul 2026 02:43 PM

Re: Ps5 wont connect

Posted by a Superuser, not a Sky employee. Find out more

@MrsBut by default Sky offers both IP4 and IP6 through the hub so I suspect it is a confguration issue on the PS5.Check that you have not set a fixed IP4 address for your old ISP. Sky uses the address range 192.168.0.2 to 192.168.0.254.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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