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Discussion topic: Programme loading sign up constantly

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This message was authored by: Rhyslench22

Programme loading sign up constantly

Every single Sky channel I've tried watching anything on I get the waiting for you're programme to load notice come up at the top. The programme will start to play but the notice stays up the top then all of a sudden it willl say technical fault and then start playing from the beginning with the same waiting to load banner. Cannot rewind or fast forward. I had a full system update done a week ago with a Sky customer service agent but it getting to the point of leaving Sky after 17 years as since I have had Sky glass it's one issue after another. If anyone can help I would be extremely grateful 

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This message was authored by: ItWasAllMichele

Re: Programme loading sign up constantly

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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