Problems with my WiFi and stream puk

[Horrible27]

I've had sky stream for over 6 months. Last two months the oil closest to WiFi hub is losing connection. Sound and picture cutting out. Sky have sent me new hub, new puck and I've upgraded to sky broadband max ?? Still happening. Any suggestions 

no new WiFi equipment in the house. Nothing moved or changed in house 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi there

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.