14 Jan 2025 11:48 AM
Has anyone else had trouble with broadband just dropping sporadically over the past week or so? It can be anything up to 2/3 times a day and happens mostly every day.
We get 2 orange lights then re boots itself?
14 Jan 2025 12:49 PM
Posted by a Superuser, not a Sky employee. Find out moreUsually down to a line issue. Are all cables connected properly? Does the Sky line test show anything?
14 Jan 2025 01:17 PM
Hi, yeah all cables are in properly and I have done a test this morning and it's saying everything is fine in our area.
I wonder if it was down to weather related especially with last weeks minus temps but it's still continuing.
14 Jan 2025 01:27 PM
I am having the same issue, the signal keeps dropping out or slow, every minute or so, but the line test shows all ok
14 Jan 2025 01:31 PM
Posted by a Superuser, not a Sky employee. Find out moreWeather shouldnt really affect it. I will escalate your post to Sky, look out for a message on the forum
14 Jan 2025 01:31 PM
Posted by a Superuser, not a Sky employee. Find out morePlease start your own thread if you want assistance as it can get confusing.
14 Jan 2025 01:37 PM
Oh okay, thank you very much, will see what they say. Weve had sky years and years and had the odd issue but since moving and having a new router and things we've been fine up until this last week. Just seems strange.
14 Jan 2025 01:41 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent Sophieb11 an invite to chat.
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