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Discussion topic: Problems with SKY working
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This message was authored by: Gennadiy
Message posted on 10 Oct 2026 12:58 PM
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Problems with SKY working
This is not the first time that your signal has disappeared and the Internet, for which you have already raised the payment, does not work. What's the matter, when will this stop
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Oct 2026 01:12 PM
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Re: Problems with SKY working
You are talking to other customers here so have you tried a line test via this link:
https://www.sky.com/help/articles/broadband-diagnostic-start
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Oct 2026 02:09 PM
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Re: Problems with SKY working
@Gennadiy wrote:
What's the matter, when will this stop
Broadband circuits are not robust, and no ISP guarantees uninterrupted service.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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