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Discussion topic: Problems receiving internet to mobiles from sky boosters

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This message was authored by Janet251 This message was authored by: Janet251

Problems receiving internet to mobiles from sky boosters

Just replaced sky router this morning. Have managed to connect up to existing system of sky q box and minis. Is a complex system with much of it rewired, I have 2 sky boosters in parts of the house. I have pressed reset on them and they are both now showing all 3 green lights. They are hardwired back to the router.. near the router I can get internet on all mobile devices. Near the two boosters I cannot get internet on these devices even though they are showing all green lights, The only thing that has changed in the setup is the replacement router as the old one was faulty. Advice please.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Problems receiving internet to mobiles from sky boosters

Posted by a Sky employee

Hi there, @Janet251. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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