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Discussion topic: Problems connecting Ring devices to WiFi

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This message was authored by: AlphaNova19

Message posted on ‎26 Mar 2024 02:52 PM

Problems connecting Ring devices to WiFi

I cannot get my ring doorbells/camera to connect to my sky WiFi. It can't even find the WiFi to attempt to connect? Any advice welcome. Ring were no help at all!
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This message was authored by: Highlinder

Message posted on ‎26 Mar 2024 03:05 PM

Re: Problems connecting Ring devices to WiFi

Posted by a Superuser, not a Sky employee. Find out more

@AlphaNova19  Tak a look at the last post in this thread and it might help you.

https://helpforum.sky.com/t5/Broadband/Cannot-connect-to-Ring-2-Doorbell/m-p/4597516#M383711 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: jamesn123

Message posted on ‎26 Mar 2024 03:53 PM

Re: Problems connecting Ring devices to WiFi

Posted by a Superuser, not a Sky employee. Find out more

@AlphaNova19
If it can't even find the WiFi network to begin with this suggests where your doorbell is located is outside of the range of your Sky hub.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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