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Discussion topic: Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soon.

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Message posted on ‎26 Mar 2024 01:44 PM

Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soon.

Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soon. How can I get in contact with someone to query if it has been sent out. Set up about 3 weeks ago and could only get appointment for engineer to come out next week
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This message was authored by: Highlinder

Message posted on ‎26 Mar 2024 01:47 PM

Re: Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soo

Posted by a Superuser, not a Sky employee. Find out more

@MmcD  Normally the hub is sent out a few days before activation. Just keep an eye on your track orders in my account to when it is sent out.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎26 Mar 2024 01:58 PM

Re: Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soo

Posted by a Superuser, not a Sky employee. Find out more
@MmcD wrote:
Due to have broadband installed next Tues 9th, 

@MmcD 

The 9th is two weeks away. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: MmcD

Message posted on ‎26 Mar 2024 02:13 PM

Re: Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soo

Sorry initial post should be 2nd was confusing it with another delivery. Obviously conscious with it being delivered by An Post as bank holiday in Ireland this weekend coming

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Message posted on ‎26 Mar 2024 03:53 PM

Re: Due to have broadband installed next Tues 9th, no sign of hub yet and app just says arriving soo

Posted by a Superuser, not a Sky employee. Find out more

@MmcD 

I'll be honest with you, the way Sky send out their routers I highly doubt they will plan for the two upcoming bank holidays so I think your going to be delayed in getting it via post.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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