Problem

[KatarzynaM73]

I don't understand why my contract, which expires in April 2025, is cancelled by Sky. I didn't change anything or give up Sky services. I've already made two phone calls to Sky consultants. And my Sky account still shows that my service has been cancelled. Why? Regards

[Chrisee]

@KatarzynaM73 is it just the website or have you lost the service as well the formercsounds likecan error? In rare cases Sky do have to cancel services but normally they write or email explaing why before doing so. Issues with abuse or late payment are pretty obvious reasons but there can be others. This isnt someting forum members can answer you will have to talk to Sky.