Problem with network connection

[Hig1]

I've just recently moved to Sky and have full fibre gigafast but constantly getting 'problem with network connection' error messages and wifi dropping when using ipad, watching tv etc. Hub is located in a different room from tv.

[Sky_Gee]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141