Discussion topic: Problem with installing the new Internet, it was not completed

This message was authored by: Nagham · ‎25 Jul 2025

I registered for a new internet connection and the worker came on July 21st, but there was a problem. He couldn't connect the cable to the speedometer pole and feed the internet box. He said he would return tomorrow, but the worker didn't come and my house has been without internet for 3 days. Please provide a solution to connect the speedometer cable to the house. Thank you.

This message was authored by: caesarome · ‎25 Jul 2025

@Nagham

As we are customers here you will need to call Sky to ask them for an update.

You might also qualify for compensation credit due to the delay:

https://www.sky.com/help/articles/auto-compensation

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Discussion topic: Problem with installing the new Internet, it was not completed

Problem with installing the new Internet, it was not completed

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