09 Dec 2022 11:26 PM
Just gone with Sky Broadband after being a Sky TV customer for the last 23 years. Not sure if it was the right decision. I use a mac book and I can't seem to download photos easily. It takes forever. Thoughts ???
15 Dec 2022 02:12 PM
Posted by a Superuser, not a Sky employee. Find out moreWho was your provider before? What package did you have?
How is your Macbook connected to the router?
16 Dec 2022 08:01 AM
@jamesn123 @We were with Bt for 23 years
16 Dec 2022 08:08 AM
Posted by a Superuser, not a Sky employee. Find out more@Gleneden5 assuming youbare using wifi run a simple internet speed test on your Macbook if that gives a lower speed than the result you get from the connection test in the My Sky app it is an issue with the wifi in your home. Wifi spreeds do vary due to the layout and construction of your home but can often be improved see Sky Help - Slow wifi
If the result is roughly the same or you are using ethernet and lower than the speed gave you at sign up then talk to. Sky.
16 Dec 2022 09:45 AM
@Chrisee @Thank you. I will check that
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