@Dean0901BeBallPlayers wrote:
Please can someone help me. My internet box stopped working and sky sent me a new box out now when I try connecting the Ethernet with my Xbox and it keeps losing the ip address so I then unplugged to use it WiFi and when I try use the Xbox 5g it does the same. I have a WiFi booster and I can run it off that which runs off 2.4g. I have reset everything on the Xbox the WiFi I have done all on YouTube I don't know where to go next
Hello,
There are a few possible solutions that you can try to fix this issue:
Try performing a hard reset on your Xbox by holding the power button for 8 seconds, unplugging the power cord for 5 minutes, and then plugging it back in.
Try running a network test on your Xbox to check your connection status and speed. You can do this by going to Settings > Network > Network Settings > Test Network Connection.
Try setting a static IP address for your Xbox by going to Settings > Network > Network Settings > Advanced Settings and writing down the IP address, subnet mask, gateway, and DNS settings. Then, go to IP Settings > Manual and enter the same information.
Try connecting your Xbox to a different port on your router or modem, or using a different Ethernet cable or WiFi network.
Try contacting your internet service provider or Xbox support for further assistance.
I hope this helps. Please let me know if you have any other questions or concerns.
Best regards,
Latonyadodson
