Problem joining Sky Broadband

[BigDoc1]

I have been trying to buy Sky Broadband, for my elderly aunt, since Saturday but keep getting a "Sorry we are having technical difficulties" message. Same again this morning. Have tried ringing - on Saturday was told to wait 48 hours! Tried again today but no joy. Spoke to another agent by telephone but was told I can't buy broadband over the telephone unless I add additional services but to keep trying online!! Hardly a great introduction to Sky!!!

[caesarome]

@BigDoc1 

What additional services did they want you to order as they shouldn't have been the case as far as I am aware as you should be able to have broadband and talk without a TV service so you might want to try one more time.

[BigDoc1]

I was advised that I needed to purchase television or mobile services to be able to purchase a broadband package over the telephone.

Ive just tried to get broadband online again just now to no avail!