@Lisa519 Go into the `netflix app and run the network test in the app's Get Help menu as thst shows the speed of the connection to yourcSky box. Buffering is most commonly caused by poor WiFi.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
