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Discussion topic: Prime Video VPN?

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This message was authored by Mat3333 This message was authored by: Mat3333

Prime Video VPN?

Prime video won't play any titles and says I'm connected via a proxy server or vpn. I am not. This is the same on the sky q app version, iPhone version, and fire tv version. When I connect my phone to my 4g, it will play, but then re connect to the wi fi and it goes back to proxy/vpn error, so definitely wi fi related and not prime video. 
Any ideas for solution?

Thanks


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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Prime Video VPN?

Posted by a Superuser, not a Sky employee. Find out more

@Mat3333  Have you tried to leave your connection off for 30 minutes to get a new IP to see if this sorts that issue out?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Prime Video VPN?

Posted by a Superuser, not a Sky employee. Find out more

@Mat3333  Have you tried to leave your connection off for 30 minutes to get a new IP to see if this sorts that issue out?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Mat3333
Topic Author
This message was authored by Mat3333 This message was authored by: Mat3333

Re: Prime Video VPN?

I will try now. 👍🏾

Mat3333
Topic Author
This message was authored by Mat3333 This message was authored by: Mat3333

Re: Prime Video VPN?

@Highlinder  It worked. Thanks buddy. 

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