Discussion topic: Power light is Green, wirless light is Green, internet light is a steady dimmed Green

This message was authored by: Samlewis1997 · ‎19 Mar 2023

Power light is Green, wirless light is Green, internet light is a steady dimmed Green, no internet connection, I have unplugged and replugged everything

and factory reset and continue to have the same issue

This message was authored by: Highlinder · ‎19 Mar 2023

@Samlewis1997 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

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Discussion topic: Power light is Green, wirless light is Green, internet light is a steady dimmed Green

Power light is Green, wirless light is Green, internet light is a steady dimmed Green

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Re: Power light is Green, wirless light is Green, internet light is a steady dimmed Green

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