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Discussion topic: Possible microfilter issue

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This message was authored by: Kate831

Message posted on ‎30 Dec 2023 01:36 PM

Possible microfilter issue

Hey! So my husband unplugged our microfilter to try it upstairs and when he plugged it back in downstairs the internet didnt come back on and we had no dial tone on the landline. But if we disconnect the purple cable that connects the mucrofilter to the router, the landline works again. Any suggestions as to how we can get the internet back would ve great - we did try an old microfilter that his parents had but same issue. Thank you!

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Message posted on ‎30 Dec 2023 02:06 PM

Re: Possible microfilter issue

@Kate831 

 

Replacement microfilters are available for a small price from Amazon or electrical outlets.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS. Dr Mae-03 PhD.
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This message was authored by: Kate831

Message posted on ‎30 Dec 2023 10:23 PM

Re: Possible microfilter issue

Thanks so much for your reply 🙂 We did try another microfilter but had the same issue. Albeit it was an old microfilter of my parents in law so perhaps a new one is the answer - thank you 🙂

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