Possible broadband or WiFi issues

[Mark+Ain]

My tv screen is often pixelated on some shows/channels & can often pause and buffer on some live events and is very frustrating & spoiling my enjoyment when trying to watch.

Can my broadband, WiFi and connections be checked out?

[Tom-W19]

Hi @Mark+Ain 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147