Lost connection

[MichWatts]

Our broadband connection constantly drops on all devices throughout the day it's been going on about a week.I rang for help and they suggested removing fairy lights tinsel foil decorations and to check the location of the hub and do a  reset. I have done all those things and it's made absolutely no difference. Need some help to sort this as soon as possible. . 

[Tom-W19]

Hi @MichWatts 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147