08 Dec 2023 03:02 PM
Hi all, my sky wireless ethernet ports do not work or light up when I plug ethernet cables into the ports. How do I speak to someoen about it? What's the best number to call? It is brand new as of August of this year.
08 Dec 2023 04:44 PM
Posted by a Superuser, not a Sky employee. Find out more@LaFave before calling Sky check the ports with a fully wired cable which is known to work connected to a powered device. No special number required but you can dial 150 on your Sky Talk line for a free call.
08 Dec 2023 04:46 PM
Thank you for the response. I've done on the checks and they are definately dead ports. Unfortunately, I don't have a Sky Talk Line, so I'll need look up a number to call... Thank you
10 Dec 2023 11:04 AM
Posted by a Sky employeeHi there @LaFave , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion