Port Forwarding Issue

[mikebali]

Hey guys, I'm having trouble forwarding a port on my sky router. 
I've followed the steps (multiple times) here:

and watched two YoutTube videos and still the port is closed. 

When I test it says port is still closed. 
Would anyone be able to point me in the right direction? 

[mikebali]

I followed these steps 
https://helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260

[mikebali]

Hey thanks for the reply. I've tried that (slowly) a number of times and still doesn't seem to be working. 
Is it possible to pay someone with experience  for assistance on this matter? 

[jamesn123]

Hi @mikebali 

Is the service up and running on the device with the IP 192.168.0.39? Port checkers will only show the port as open if the service is running and accepting connections. Have you checked the port is open on the devices firewall?