Poor

[nickyst]

I upgraded to make sure my son was able to play on his PlayStation without an issue. On checking regularly it is still getting a poor connection even though I was sent a plug in to enhance the signal. I am literally paying more for nothing.

[Daniel0210]

@nickyst 
I presume you mean you've been sent a booster.

If you already have 'Wi-Fi Max' (or now choose to purchase it as an add-on) Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.

Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max