Poor wifi

[LA57]

I have an extender in "room 1" as the WiFi signal to the back door ringbell was poor and I have virtually no signal at the bottom of the garden which is less than 20 mtrs from the router. A signal check has been done and says the signal is "good" to every device - except the extender!!! My rear ring doorbell also warns me that the signal is poor despite the signal check saying otherwise. I NEVER had this problem with BT and only moved to Sky as it was half the price......I am beginning to see why....

[_Claire]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

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Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141