Sky SR203 fibre broadband router making a ticking noise

[BeSKyID]

Hi

As many others seem to have mentioned, the router is making a ticking noise like a clock.

Can you help stop it? The posts here don't offer a suggestion, just an invite to a private chat about it.

Thanks.

[Chrisee]

@BeSKyID given there many millions of these boxes in use a very small % do seem to have an issue causing a noise. Standard practice is to switch out affected units which come back to Sky to be refurbished. Simply call Sky to arrange this

[BeSKyID]

Hi - thanks for that. Is there anywhere that details the standard practice?

[JimM1]

@BeSKyID Are you connected to a Full Fibre FTTP with the SR203 Router?

[BeSKyID]

Yes, so I used archive.org to find the deleted thread that suggests setting the WAN from Auto to Ethernet, which seems to have fixed the issue.

I was hoping to find details on the "standard practice" though, as I am sure you have had the experience of calling up somewhere and they have no idea what you are on about.

Thanks, seems sorted now though.

[BeSKyID · Accepted solution]

No idea why it would get deleted, but in case anyone else needs to fix it:
https://web.archive.org/web/20240724152513/https://helpforum.sky.com/t5/Broadband/Ticking-noise-from...

[JimM1]

@BeSKyID Picture change.

Set to stop DSL Relay clicking

[Spikezster]

Perfect i couldn't get the archive website to load properly but this worked fine