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Discussion topic: Poor wifi

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This message was authored by Anonymous This message was authored by: Anonymous

Poor wifi

Hi, We've been having issues with the wifi recently as the connectivity has been poor and the wifi has been dropping out quite often, and when it does manage to stay connected the stability and speed is not good. Trying to do anything that requires a steady and solid connection like streaming a movie has been difficult which should not be the case if we are getting the 70mbps that your scans have been showing. Any help would be appreciated.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Poor wifi

Posted by a Sky employee

Hi @Beckybleach82 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Poor wifi

Posted by a Superuser, not a Sky employee. Find out more

If you are still monitoring this thread having closed down your forum account the offered chat invite will no longer take place.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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