Discussion topic: Poor wifi
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Message posted on 08 Sep 2024 12:42 AM
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Poor wifi
Hi, We've been having issues with the wifi recently as the connectivity has been poor and the wifi has been dropping out quite often, and when it does manage to stay connected the stability and speed is not good. Trying to do anything that requires a steady and solid connection like streaming a movie has been difficult which should not be the case if we are getting the 70mbps that your scans have been showing. Any help would be appreciated.
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Message posted on 08 Sep 2024 12:59 PM
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Re: Poor wifi
Hi @Beckybleach82
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 08 Sep 2024 02:04 PM
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Re: Poor wifi
If you are still monitoring this thread having closed down your forum account the offered chat invite will no longer take place.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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