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Discussion topic: Poor wifi

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This message was authored by: Eggs75

Poor wifi

Hello I am constantly having problems with teams calls from my laptop and mobile phone via the Wi-Fi this is frustrating as I keep having to wait to rejoin calls I have reset the Wi-Fi router tried moving my computer and still keep having issues we are also having connection issues with the sky TV. Also connection in my daughter's bedroom with the y star Wi-Fi extender is an average at best and in the back living room the Wi-Fi is poor could you please arrange to resolve thanks Eric
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This message was authored by: caesarome

Re: Poor wifi

Posted by a Superuser, not a Sky employee. Find out more

@Eggs75 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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