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Discussion topic: Poor wifi

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Charlton9152
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This message was authored by Charlton9152 This message was authored by: Charlton9152

Poor wifi

‎05 Sep 2024 04:22 PM

Why do I have to keep going onto my sky app in order to get WiFi on my iPad, laptop or computer?.  I am paying for fast internet / broadband and I'm not getting it unless I go onto my sky app 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Poor wifi

‎10 Sep 2024 10:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@Charlton9152 

That doesnt make much sense, the My Sky app is for management of your Sky account and does not control the availability of your Sky broadband. Can you show us what you see when you try and use your broadband service before you open the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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