Discussion topic: Poor wifi drops apps through Global Protect
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Message posted on 18 Dec 2024 02:11 PM
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Poor wifi drops apps through Global Protect
When working upstairs (back of house) in home office, wifi signal drops to low, internet still available, however it appears signal strength is too low to support apps through Global Protect. Hub in downstairs front of house
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Message posted on 19 Dec 2024 09:30 AM
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Re: Poor wifi drops apps through Global Protect
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 21 Dec 2024 05:32 PM
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Re: Poor wifi drops apps through Global Protect
Hi @RichardSky3
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
Message posted on 08 Jan 2025 09:50 AM
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Re: Poor wifi drops apps through Global Protect
Couldn't join private chat opened at time, back working for home and same issue occurring
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