Poor wifi connectivity

[Lunaduna]

There is good connection to my house but multiple devices are intermittently dropping the connection. Have restarted and checked no parental controls or settings are on. Please can you check. Thanks

[SuperMatt]

Hello, @Lunaduna. I'll send you an invite to a private chat shortly and we can help you.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141