Poor wife connection and speeds

[Mark_R]

For the last four weeks I have been having issues with the broadband speen. My partners phone keeps dropping out, is unable to upload simple internet pages without dropping back to 4g. Hvae had issues trying to use streaming and gaming services too. Have run diagnostics through Sky app and get all green ticks. Have turned the router off to try and change channel but still same issues.

[Mark_R]

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 84847 133522 0 47739 76987 00:20:20 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 1918152 77834 0 23794 380 00:19:52 WLAN (5 GHz) Up 69944017 52490414 212 0 0 00:19:53 Broadband Link Downstream Upstream Connection Speed (Kbps) 54110 10499 Line Attenuation (dB) DS1:14.5 DS2:37.3 DS3:59.1 US0:7.0 US1:31.1 US2:47.3 Noise Margin (dB) DS1:3.3 DS2:3.4 DS3:3.3 US0:6.6 US1:6.3 US2:6.3

[jamesn123]

@Mark_R 

What kinds of speeds are you seeing to your devices? Your hub suggests you should be seeing about 50mbps