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Discussion topic: Poor streaming
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This message was authored by: Puckers
Message posted on 20 Aug 2026 08:41 PM
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Poor streaming
When streaming TV channels such ITVX and 5, the picture quality is really poor, and sometimes freezes
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Aug 2026 07:00 AM
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Re: Poor streaming
@Puckers tte number oneccause of poir video stream is a poor WiFi connection tomthe streaming device. If uou have Netflix run the network test in the Get Help menu of thst app. Improving the WiFi connection or better use ethernet are the solution.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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