Poor speed

[Amanda61]

Please help. I have my phone next to the hub and the speed is terrible. When i did the check online it said speed poor and that there is a problem with my wifi

[Mark39]

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@Amanda61 wrote:

Please help. I have my phone next to the hub and the speed is terrible. When i did the check online it said speed poor and that there is a problem with my wifi

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Is this solely a broadband issue? I'm confused by your mention of your phone.

[Amanda61]

I used my phone to do a sky online broadband check and it band the results were poor