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Discussion topic: Poor signam
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This message was authored by: LeeStafford
Message posted on 04 Sep 2026 05:25 PM
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Poor signam
My WiFi signal is really poor / non-existent in part of the home. My router is located at the front of the house due to the location of the Openreach box, and I cannot get signal at the back of my house.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Sep 2026 05:33 PM
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Re: Poor signam
If you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.
Alternatives are homeplugs or your own mesh network.
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