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Discussion topic: Poor service

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This message was authored by: Denise071428

Poor service

We arranged to have broadband installed the date set the engineer did not arrive no message or call to say he wasn't coming the second engineer arrived 2 weeks later could not install not able to connect third date reset for 6 weeks no explanation unable to contact sky via phone number on email 

as we are new customers to sky I am more than annoyed at the lack of service nobody is interested I just want to cancel but can't get hold of anybody 

I would certainly never recommend sky to anyone

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This message was authored by: Greenfingers001

Re: Poor service

Posted by a Sky employee

Hi there Denise071428 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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