Discussion topic: Poor service
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Message posted on ‎27 Mar 2025 05:35 PM
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Poor service
We arranged to have broadband installed the date set the engineer did not arrive no message or call to say he wasn't coming the second engineer arrived 2 weeks later could not install not able to connect third date reset for 6 weeks no explanation unable to contact sky via phone number on email
as we are new customers to sky I am more than annoyed at the lack of service nobody is interested I just want to cancel but can't get hold of anybody
I would certainly never recommend sky to anyone
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Message posted on ‎28 Mar 2025 03:32 PM
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Re: Poor service
Hi there Denise071428 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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