5

This discussion topic has been answered Discussion topic: Poor reception on broadband

Reply
Answered - Go to Answer
Avatar for Nicko6
Level 0 icon
What's this?
This message was authored by: Nicko6

Message posted on ‎25 Jun 2025 09:22 AM

Poor reception on broadband

Poor broadband and phone reception with buffering 

Report post
Post 1 of 6
430 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Confetti Ring
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39 Answer

Message posted on ‎25 Jun 2025 09:37 AM

Re: Poor reception on broadband

Posted by a Superuser, not a Sky employee. Find out more
@Nicko6 wrote:

I have requested a free booster device for poor broadband and mobile reception 

Awaiting your reply 

Unless you've spoken directly to Sky, you haven't. 

 

This is a customer Community, and Sky won't even know who you are from a post here. Give them a call.

 

I don't know of any booster to improve mobile reception. 

View this Answer within the discussion

Report post
Post 5 of 6
387 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for Nicko6
Level 0 icon
What's this?
Topic Author
This message was authored by: Nicko6

Message posted on ‎25 Jun 2025 09:27 AM

Re: Poor reception on broadband

I have been a Sky customer for a long time 

please send me a booster device to increase my reception at no charge 

Report post
Post 2 of 6
429 Views
0 Likes
Reply
Avatar for Nicko6
Level 0 icon
What's this?
Topic Author
This message was authored by: Nicko6

Message posted on ‎25 Jun 2025 09:29 AM

Re: Poor reception on broadband

I have been a Sky customer for a long time.

Please send me booster at no charge to improve my reception 

Report post
Post 3 of 6
426 Views
0 Likes
Reply
Avatar for Nicko6
Level 0 icon
What's this?
Topic Author
This message was authored by: Nicko6

Message posted on ‎25 Jun 2025 09:33 AM

Re: Poor reception on broadband

I have requested a free booster device for poor broadband and mobile reception 

Awaiting your reply 

Report post
Post 4 of 6
416 Views
0 Likes
Reply
Confetti Ring
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39 Answer

Message posted on ‎25 Jun 2025 09:37 AM

Re: Poor reception on broadband

Posted by a Superuser, not a Sky employee. Find out more
@Nicko6 wrote:

I have requested a free booster device for poor broadband and mobile reception 

Awaiting your reply 

Unless you've spoken directly to Sky, you haven't. 

 

This is a customer Community, and Sky won't even know who you are from a post here. Give them a call.

 

I don't know of any booster to improve mobile reception. 

Report post
Post 5 of 6
388 Views
Reply

Did this answer not help you?
Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎25 Jun 2025 09:52 AM

Re: Poor reception on broadband

Posted by a Superuser, not a Sky employee. Find out more

@Nicko6  Your duplicate thread has been removed, you also posted you're waiting a reply, you've received a reply here.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 6 of 6
373 Views
0 Likes
Reply
Reply
Answered - Go to Answer