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Discussion topic: Poor internet

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This message was authored by Bignasty30 This message was authored by: Bignasty30

Poor internet

My sky internet is rubbish all around my home I can't believe I have to pay for it when I have to use my own phone data 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Poor internet

Posted by a Superuser, not a Sky employee. Find out more

@Bignasty30 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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