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Discussion topic: Poor internet connection

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This message was authored by: nicholawhite

Poor internet connection

For the past couole of weeks, everytime i am on a google hangout call for work my internet has been kicking me out. When i go and check it says its fine?

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This message was authored by: Highlinder

Re: Poor internet connection

Posted by a Superuser, not a Sky employee. Find out more

@nicholawhite  Do the lights on the router change at all when this happens?

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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