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Discussion topic: Poor connection in large house

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This message was authored by: Hoose

Poor connection in large house

We have an office in the basement of our Victorian house and WiFi poor down there despite having a WiFi pod in the hallway. We were told we can have up to three pods - how do we get the extra two?

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This message was authored by: Me134

Re: Poor connection in large house

Posted by a Superuser, not a Sky employee. Find out more

@Hoose wrote:

We have an office in the basement of our Victorian house and WiFi poor down there despite having a WiFi pod in the hallway. We were told we can have up to three pods - how do we get the extra two?


We're only other customers here I'm afraid, you'll need to phone or chat with Sky directly. Either 150 on a Sky broadband landline or Sky mobile or have a look at https://www.sky.com/help/articles/contacting-sky

 

Link for Sky WiFi Max
https://www.sky.com/broadband/wifi-max

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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