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Discussion topic: Moving Broadband to Virgin

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This message was authored by: NickNewark

Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

Morning all. I'm thinking of moving my Broadband back to Virgin, any potential pitfalls with Sky Q I need to be aware off . (BB currently FTTP with Sky). 

am I right in thinking the mini boxes no longer act as hotspots, and any known connectivity issues with the mini boxes generally.

 

thanks in advance.

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This message was authored by: lettice

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

As you have mentioned, you will lose hotspot cabability.

Nothing else that should be a problem.

 

Just follow the connection procedure of your Sky Q equipment as described here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/setting-up-sky-q/set-up-sky-q-box/articles/setting-up-...

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This message was authored by: NickNewark

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@lettice @Thanks, appreciate that, I'll do my research, 😊 

This message was authored by: TimmyBGood

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@NickNewark wrote:

 

am I right in thinking the mini boxes no longer act as hotspots


https://www.sky.com/help/articles/wifi-hotspots 

* * * * * * *

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This message was authored by: NickNewark

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood So they are hotspots then, when set up? 

This message was authored by: TimmyBGood

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@NickNewark 

 

Yes, but given the Q specification is now a decade old, they are pretty limited ones.

* * * * * * *

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This message was authored by: NickNewark

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

Just out of interest, with regards to stream, do the pucks act as hotspots? @TimmyBGood 

This message was authored by: lettice

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@NickNewark wrote:

Just out of interest, with regards to stream, do the pucks act as hotspots? @TimmyBGood 


No they do not.

You just need to ensure you have the available stability and local network bandwidth available.

 

Sky recommended minimum broadband speed of 25Mbps.
Or 30Mbps if you add an extra Sky Stream puck or to watch in UHD

Plus using the live sync feature, can at times add a few Mbps to each puck using it.

 

 

 

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This message was authored by: simon194

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@NickNewark wrote:

@TimmyBGood So they are hotspots then, when set up? 


They are but only operate on the 2.4GHz band so the speed will be limited to around 40-60 Mbps, which is about what I get now I've moved from Sky. If possible connect the Q box to the router by ethernet instead of wifi, otherwise you may get lower speeds.

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This message was authored by: lettice

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

See you are on fttp currently.

What speed are you getting to your router.

Will your Virgin be a fibre or 150Mbps above.

 Be honest, hotspots on my Sky Q got turned off, when I moved from a 75Mbps dsl to Sky Ultrafast 500Mbps, as the push of wifi around the house from the Sky Sr203 provided a lot more speed around the house and garden, so the hotspots were actually providing less speed for connecting to than a device directly connecting to the router.

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This message was authored by: NickNewark

Re: Moving Broadband to Virgin

Posted by a Superuser, not a Sky employee. Find out more

@lettice Yes I'm on full fibre 150mbps, Virgin are offering me speeds in excess of 250. I've been with the previously so I have no issue with what they can offer. 😊 

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