Poor commenting upstairs

[Harrietrose]

Internet is fine downstairs, but my son is struggling with his ps5 and it only having one bar connection and it's slow, thanks. Other rooms upstairs seem to be fine also.

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147