Broadband drop out

[Shereen]

I have had a broadband booster installed but since then I have had more issues I will be watching my programmes and it comes up there is an Internet issue please wait or try various things I have also noticed I am using my data because it is dropped however when I do a check on the sky app it says there's not an issue

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147