Poor broadband service

[Paul__McElhone]

Dear Sir / Madam, My broadband service is poor. I have carried out all the recommended tests and the all come as everything is ok, but I can categorically state that it isn't. The connection to the Internet repeatedly drops throughout the day, this affects my working day. The poor connection can also make using Netflix etc impossible. Please resolve this as soon as humanly possible

[Tom-W19]

Hi @Paul__McElhone 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147