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Discussion topic: Poor broadband service
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This message was authored by: Paul__McElhone
Message posted on 20 Jan 2025 08:41 AM
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Poor broadband service
Dear Sir / Madam, My broadband service is poor. I have carried out all the recommended tests and the all come as everything is ok, but I can categorically state that it isn't. The connection to the Internet repeatedly drops throughout the day, this affects my working day. The poor connection can also make using Netflix etc impossible. Please resolve this as soon as humanly possible
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This message was authored by: Tom-W19
Posted by a Sky employee
Message posted on 21 Jan 2025 08:22 AM
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Re: Poor broadband service
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Thanks
Tom
Tom
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