Poor Wifi

[Colette26]

I have run all the tests and the results are coming back as good broadband and WiFi however the WiFi is poor in my house.

If we want to watch something on the TV we have to turn all WiFi off on other devices or the stream won't work. The internet is slow and very intermittent 

[Brill+Gill]

Hi @Colette26, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141