Poor WiFi

[Grant1804]

I had a Sky Wifi technician visit because i have seriously poor Wifi in my house. There was no interference detected and the technician said my setup was perfect. I was told to remove all devices and reconnect one by one and keep testing to see which devices could cause the issues. This has been done and there was no device that caused a drop in speed. I have lost Wifi connection multiple times again and my speeds are very low unless wired into the router. It was also suggested that i get the Ultrafast Fibre connection but what's the point of having that if I can't get mote than 100mb dowload speed on the wireless. Any suggestions would be welcome. 

[peter-marlow+1966]

Are you  on fttp, full fibre to the property,  do you have an o n t box in the house  and a grey box somewhere  outside  the house ? Sounds  like you are still  on the copper  phone  line not the fibre  optic  broadband  line, put your  postcode  in to see what broadband  speeds  are available  in your  area, I have fttp, I get 500mps download  71mps upload speeds Netflix  on 55inch  sky  glass  tv  95mps, puck upstairs  Netflix  85mps. Lg 43inch tv 90mps , xbox, freesat  box , 3 alexers, 3 mobile  phones, 1 is an I phone, 1 tablet, 2 laptops and a pc all working  well 

[Grant1804]

Definately on Fibre. I get between 800 and 900 download on my Mac thats connected via ethernet cable to the Sky Router. Its only the Wifi devices that have issues. 

[Highlinder]

@Grant1804  Where is your router postioned within the property?

[Grant1804]

The router is in my office downstairs. The property is not very big and its a new build so I have been told that there are no walls that would cause interference. 

[Highlinder]

@Grant1804  Have you had issues before regarding coverage of Wi-Fi in the property?

[Paula5742]

My WiFi has been awful the last few days.  I've done an online check which says everything g is fine but it keeps dropping out multiple times a day! 

[Grant1804]

I am new to the property.