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Discussion topic: Poor WiFi

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This message was authored by: Traceygillespie

Poor WiFi

Getting poor WiFi even though it's saying it's good. Please support 

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This message was authored by: Allan95

Re: Poor WiFi

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: Newfee

Re: Poor WiFi

Hi we are having the same issue all the time even when sat next to the router 

This message was authored by: Chrisee

Re: Poor WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Newfee is your Sky hub out in the open? If it is do you getvthecsame speeds if around 6 feet from the unit?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: 123ronabc

Re: Poor WiFi

Why do I have poor wifi

This message was authored by: Allan95

Re: Poor WiFi

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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