This discussion topic has been answered Discussion topic: Poor WiFi upstairs
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Message posted on 06 Sep 2026 10:19 AM
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We are unable to get WiFi in all the bedrooms
I've moved the router as far as I can with the lead provided but still unable to get connection
require a booster
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Message posted on 06 Sep 2026 10:23 AM
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Hi @Ian1476
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.
If you already have 'Wi-Fi Max' or buy it as an add-on Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.
Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 06 Sep 2026 10:23 AM
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Hi @Ian1476
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.
If you already have 'Wi-Fi Max' or buy it as an add-on Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.
Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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