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This message was authored by: Ian1476

Poor WiFi upstairs

We are unable to get WiFi in all the bedrooms 

 

I've moved the router as far as I can with the lead provided but still unable to get connection 

 

require a booster

 


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This message was authored by: Daniel0210 Answer

Re: Poor WiFi upstairs

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ian1476 

You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

If you already have 'Wi-Fi Max' or buy it as an add-on Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.

 

Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Poor WiFi upstairs

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ian1476 

You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

If you already have 'Wi-Fi Max' or buy it as an add-on Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.

 

Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

Did this answer not help you?

Reply
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