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Discussion topic: Poor WiFi upstairs

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Avatar for magpie25
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This message was authored by: magpie25

Message posted on ‎20 Aug 2025 02:35 PM

Poor WiFi upstairs

I cannot connect to my hub in upstairs rooms

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Aug 2025 04:28 PM

Re: Poor WiFi upstairs

Posted by a Superuser, not a Sky employee. Find out more

@magpie25 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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