Poor WiFi speed

[JamesCarter]

My WiFi speed is very poor (25mb/s) rather than the 55+ I had yesterday.

i have reset the router, but the speed is still poor

[Brill+Gill]

Hi there @JamesCarter, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147